Workplace Studies Improve Employee Satisfaction
Author
Dr. Michael C. Ralph
Date
An employee walks down an open-air staircase that leads to an open-concept kitchen island.

The workplace is changing. Organizations are seeking flexible spaces that promote wellness, productivity, and a unique sense of place. The work environment is key to creating a culture that attracts talent and boosts performance.

Multistudio works closely with clients to design spaces that cultivate a shared sense of commitment and purpose for their users. Employing a comprehensive framework to identify how a space can maximize its effectiveness, we create collaborative, research-based designs based on client studies and feedback.

Bespoke workplace research is an example of our multidisciplinary approach. Multistudio’s Director of Research, Dr. Michael Ralph, collaborates with our workplace design leaders to create data collection strategies that uncover insights across the many dimensions of workplace success. Studies like our Post Occupancy Evaluations (POEs) help clients understand the return on investment in their current workspaces as well as how they can further improve their return with targeted optimization efforts.

A long table sits to the left of a sofa. Open-air workplace encourage collaboration between different groups and spaces.
Multistudio's Kansas City office renovation prioritized natural light, open spaces, and collaborative workspaces.
Two people collaborate on a building model at a wood-topped work table in a glass-walled room.
Observation and interaction are intentionally encouraged by the studio layout.

The key to capturing the performance of a work environment is recognizing the myriad ways the environment influences the working experience. Research has shown the impact of work environments extends to:

1. Comfort and Wellness: How well does the environment meet the physical needs of people? This includes many elements present in high-performance building criteria like LEED and WELL, including air quality, thermal comfort, lighting levels, and more.

2. Productivity: How effectively and efficiently can team members accomplish their work? This includes questions of communication efficiency and circulation patterns. We also examine questions related to quality of work and creativity, such as effective team collaboration strategies.

3. Inspiration and Culture: How does the physical environment and architecture create a unique sense of place that creates a distinct culture of human connection and identity? This includes how the materiality and composition of a space evoke a shared experience that strengthens company culture.

An open-air office features ample natural light and biophilic elements such as house plants and wood detailing.

We study these outcomes for our clients because they have all been shown to have direct connections to organizational success. Each of these dimensions has been connected to lower absenteeism, higher productivity, and reduced turnover among employees.

Multistudio brings a research-driven approach to every project, but we also study our own workplace. Learn more about how our comprehensive research framework looks in action with examples from our internal projects:

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